Once finalizing the trip, we sent you our emergency number which is available 24/7. Also, you could reach our travel designer (who is assigned to you at the very beginning) at any time via Whatsapp/iMessage/Skype, etc. We will follow every single step of your travel.
We customize tours, so changes are welcomed. However, any chances in the plan may result in changing the total price if it falls in the cut of date. For details, please contact our travel designers for more details.
There are several reasons why you should choose Exotic Voyages over US/European based travel agency:
In order to enter any of our destinations, foreigners are required to have proper travel documents. This includes a valid passport and tourist, business or work visa. However, the requirement for each country is different. Please contact us if you need help regarding your travel documents.
We understand safety is a big concern when you are traveling to a foreign country. But be assured that we put our clients' safety as our top priority and we take every measure possible to keep everything running as smoothly as possible. That said, in general all of our destinations are safe to travel to.
As we get discounted rates from hotels and partners, the total cost you pay will be cheaper or just marginally more expensive than if you booked directly yourself. That said, with our expert advice, local knowledge, contact and superior customer service, we believe the value of booking with us is much higher. Moreover, booking with us means you do not have to worry about all the details of the trip and have a team of travel professionals take care of them for you.
We strongly recommend that all clients find a comprehensive travel insurance policy that offers a high level of cover for the full duration of the tour.
We use the payment portal for credit card payments, and this payment portal (not our bank) will charge a 4% processing fee on the total amount paid by credit card.
You can either pay by Credit Card (VISA, MASTER, AMEX) or Bank Transfer to the Exotic Voyages' bank account noted in the invoice.
After submitting the design trip form, you will receive an email to confirm that we have received your request. One of our travel consultants will be working on your request and get back to you within 24 business hours. She might be reaching out sooner if she needs further details from you.
No, you do not have to pay anything at this stage. Our tailor made service is free to use and you will only have to pay if you decide to book a tour package with us.
You will receive a quote and a suggested itinerary from your personal travel consultant within 24 business hours. The itinerary can be tweaked and changed until you are satisfied. Upon confirmation, you are required to make a deposit payment which is 30% of the total trip cost. Once receiving the fund, we process the booking. If nothing changes compared with the original itinerary, the price will be locked in. The rest can be settled no later than 45 days before the trip date.