Tran Thuy (Judy), Exotic Voyages organized our 7-week tour of Vietnam, Malaysia, Thailand, Laos & Cambodia. She was so attentive to our every request. She followed our stated budget, made many ...
Tran Thuy (Judy), Exotic Voyages organized our 7-week tour of Vietnam, Malaysia, Thailand, Laos & Cambodia. She was so attentive to our every request. She followed our stated budget, made many changes to our itinerary (5 drafts) before issuing a detailed itinerary with all important details, contacts, times etc. etc. Even after we paid the full payment, she was quick to respond to any concerns we had.
In addition, when we arrived at each destination, we received a letter indicating what times we would be picked up for various tours or to go to the airport. Evaluations were done throughout the journey and we were always met by someone at least 15 minutes prior to our pick-up time. It was so comforting to be met at the airport in-spite of numerous airplane delays.
The guides all expressed how happy they were to work for Exotic Voyages. Special mention to some of the outstanding guides - Tukta in Thailand (did so many extra things for us - above and beyond her duties - very caring and made accommodations for us as needed); Mr. Thong in Lao, Mr. Buu, Hoi An, Sherry in Kaula Lumpur, Miss Pitsamai Lurthoo in Thailand. All the drivers were simply outstanding - always calm in-spite of difficult traffic conditions.
We took 3 cooking sessions and they not only provided us with great food and how to prepare it but provided us with an opportunity to get to know the day to day experiences of the locals. To us this is what travel is all about - getting to know the locals.
This was a journey of a lifetime. We would recommend Exotic Voyages highly and are very grateful to Thuy and the whole team for their efforts. We were provided with 24/7 emergency contacts for each country - we contact Mr. Mark in Thailand and he was so calm and reassuring in sorting out our problem.